Refund policy

We want you to feel confident about your purchase. If you're not satisfied with your Houndlume digital product, you may request a refund within 90 days of your purchase date.

To request a refund, contact us at info@houndlume.com and include your order number.

Because our products are delivered digitally and can be accessed immediately after purchase, refund requests may be reviewed to help prevent fraudulent or abusive use of this guarantee, including repeated refund requests or attempts to obtain our digital products without genuine intent to purchase them.

We reserve the right to decline refund requests where there is reasonable evidence of fraud, abuse, or misuse of this policy.

This 90-day guarantee is in addition to, and does not limit, any mandatory consumer rights that may apply under the laws of your country or region.

If you have any questions, please email us at info@houndlume.com.
We’ll be happy to help!